Terms & Conditions

Orders

All orders from Bioglam.gr are shipped in accordance with the procedure described in the “Shipping methods” section. In case of unavailability of some of the items of the order, you will be informed immediately by phone or by email. Shipments take place from Monday through Saturday (excluding public holidays).

Cancellation of orders

You can cancel your order if you wish, free of charge, provided that your order has NOT been shipped from our store.

Return Policy

For information on our Return Policy, please refer to the “Return policy” Section.

Prices and availability

All prices are in Euro (€) and include 24% VAT. Information on the availability of each item is provided on each product page.

Deviations

For any discrepancies in the order you received, please let us know immediately before opening the outer packaging or container / jar of the product. If you receive different items from the ones you ordered due to our error, please follow the procedure described in the Return Policy Section. When we receive your request we will contact you.

Contact-Questions

For any questions or clarifications regarding our products and the ordering process through our online store you can contact us by calling (+30)6934255220 or emailing us at info@bioglam.gr

Delete from Newsletter and our database

If you wish to be removed from the Newsletter and our database please send an email in info@bioglam.gr with the subject ‘delete member’.